At 10 o’clock this morning of February 13, 2023, train D952 broke down between Baohuashan and Xianlin stations on the Shanghai-Nanjing intercity line, causing the delay of some Shanghai-Nanjing intercity trains to varying degrees.
The railway department immediately launched an emergency response and apologized for the inconvenience caused to passengers.
Affected by the incident , railway stations issued notices suspending some trains.
Passengers who have purchased tickets for trains that have been suspended can apply for refunds online within 30 days from the boarding date on the ticket , or go to the special window of the station with their original valid identification document used to purchase the ticket.
Those who have printed the reimbursement voucher should hand over the voucher to the staff at the station window), and no handling fee will be charged for the above.